Privacy Policy

Who is responsible

This website is operated for CUZI MDF by Shuyang Cuzi MDF Co.,Ltd, located at MDF Industry Park 88#, Zhaxia Town, Shuyang County, Jiangsu, China.

For privacy questions or requests, email [email protected].

Information we receive

When you send a business inquiry, we receive the information you enter: name, company, phone or WhatsApp number, email address, selected product where applicable, optional expected quantity, message and the CUZI MDF page from which the inquiry was sent.

Our hosting, security and delivery systems may also process technical information needed to deliver and protect the website, such as request time, IP address, browser information and security events. Cloudflare supports DNS, content delivery, website security and aggregate Cloudflare Web Analytics; DigitalOcean supports the production application infrastructure. These services help us understand page use and protect the website without creating advertising profiles.

How we use information

We use inquiry information to respond, clarify specifications, prepare quotations, coordinate samples or orders, prevent abuse, protect the website and maintain necessary business records.

Business inquiry information is used only for the purposes described here and is excluded from sale or unrelated advertising audiences.

Service providers and access

Information may be processed by providers that support website hosting, infrastructure, delivery, security and aggregate analytics. Access within CUZI MDF is limited to people who need the information for sales response, specification review, operations, security or records.

Where an inquiry requires technical or order review, the relevant information may be shared with the responsible CUZI MDF product, manufacturing or quality colleagues.

International handling

The website serves international buyers and its infrastructure may process information outside your country. Inquiry information is made available to CUZI MDF operations in China so the company can respond and coordinate the requested business activity.

Retention and security

We keep inquiry and related business information only for as long as reasonably necessary to respond, manage quotation or order discussions, prevent abuse and maintain legal, security or business records.

We use access controls and infrastructure safeguards appropriate to the website and inquiry workflow. No internet transmission or storage system can be guaranteed completely secure.

Your questions and choices

You may ask what inquiry information we hold about you, request a correction or ask for deletion. We will review the request subject to identity checks and any records we must retain for security, transactions or legal obligations.

Policy changes

We may update this policy when the website, inquiry workflow or service providers change. The date shown at the top identifies the current public version.