Website and purchasing information

Website Terms of Use

Made to your order in 3–10 days. Sea container shipment on FOB Qingdao or FOB Lianyungang terms. Freight, returns and exchanges are agreed for each order, with a 180-day product warranty.

Purpose of this website

This website provides general information about CUZI MDF, fibreboard products, applications, manufacturing, quality, purchasing and order preparation for international B2B buyers. By using the website, you agree to use the information lawfully and according to the terms explained below.

Written quotations and orders

Use product pages, examples, price ranges, lead-time guidance and articles for initial planning. A binding offer is established through the applicable written quotation or order document. We manufacture and supply configurable products, with construction, grade, dimensions, surface, processing, quantity, packaging, destination, documents, price and timing confirmed for your order.

We manufacture according to your order. Delivery lead time is 3–10 days after the specification and commercial terms are confirmed.

Specifications and suitability

Buyers are responsible for communicating the application, service conditions and applicable requirements. Our factory team confirms the proposed supply against your order requirements. Assess the complete component, destination, applicable regulations and manufacturing process with the responsible project parties.

Certificates and compliance information

Certificate, test and compliance information applies only to the product identity, legal entity, scope, dates, annexes and conditions shown in the relevant current document. Use management-system certificates for their stated organisation and system scope, and product test reports for their identified product and test method. Confirm the applicable documents for each product family.

Content accuracy and updates

CUZI MDF works to keep public information useful and accurate. Products, availability, supporting documents and external requirements can change. Where website information conflicts with a current written quotation, approved sample, order specification or transaction document, the agreed transaction document controls.

Intellectual property and permitted use

Please obtain our permission before copying, republishing, altering or selling website text, layout, CUZI MDF branding, protected certificate previews, original graphics or images, or presenting them as another company's material. Buyers may save or share page links and use reasonable excerpts internally for a genuine purchasing review.

Responsible use

Use the website lawfully, respect its access controls and availability, submit accurate lawful inquiries, access protected documents only through authorized methods, and represent product origin, certification and company identity accurately.

Third-party services and links

The website may link to maps, certificate databases or other third-party services. Their content and availability are controlled by their operators. Use links for context, then verify the applicable document or requirement with its source.

Business transactions

Your written quotation, sales contract or order confirmation sets out the price, payment, delivery, inspection, warranty and claims arrangements for your purchase.

Delivery and freight

Freight is calculated for each order using the actual loading port, destination port and cargo quantity. Board or component dimensions, packed volume, gross weight and shipment arrangements determine the amount quoted. Goods are shipped by sea in containers on FOB Qingdao or FOB Lianyungang terms. Send your destination port and quantities for a shipment-specific freight calculation.

Your written quotation names the ports, trade terms, included transport costs and quote validity. Destination handling, customs clearance, duties and onward delivery are identified as included or excluded in that quotation. The 3–10-day delivery lead time excludes sea transit time, which follows the destination and sailing schedule.

Returns, exchanges and 180-day warranty

Returns and exchanges are agreed for each order and recorded in the written quotation, sales contract or order confirmation.

Before ordering, agree the products eligible for return, the return period, transport arrangements and costs, and any refund, credit or replacement. Contact sales@cuzimdf.com with your order reference, affected product and quantity, and photos to arrange a return or exchange before sending goods back.

We provide a 180-day product warranty. For a product quality concern, contact our sales team with your order details and photos so we can review the issue with you.

Insurance claims for transit damage

Compensation for damage during transport is handled by the shipment insurer under the applicable insurance policy. Confirm insurance cover and the claims contact for your shipment before dispatch. If damage is found on receipt, retain photos, packaging and delivery records for the insurance claim.